Performance Revamp Lab

Starts:  Wed, Sep 2, 2026 01:00 PM (CT)
Ends:  Fri, Oct 16, 2026 03:00 PM (CT)

Registration is Closed

  • Registration deadline: August 26, 2026 or when capacity is reached

  • Start date: September 2, 2026

  • End date: October 16, 2026

  • Language: This Learning Opportunity will be conducted in English. Translated materials and live interpretation in Spanish, Portuguese, and French are available if needed.

  • Target audience: Certified Cities Only

Performance Revamp Lab

Our partners at PorchLight Insights will facilitate a Performance Revamp Lab designed to help Certified Cities explore how to maximize the use of existing performance management routines and frameworks. This facilitated retrospective and planning experience will focus on how performance systems are used for decision-making and will encourage participants to reflect on what is working well, what should be reviewed, and where opportunities for improvement exist.

The lab will include two (2) two-hour group sessions and two individual coaching sessions per participating city. Group sessions will be primarily hands-on and will support cities in examining existing assets, identifying gaps, and prioritizing opportunities for improvement. Coaching sessions will be held following each group session and will provide an opportunity for reflection and discussion of key insights.

Who should attend?

This Learning Opportunity is open to up to 10 cities with WWC Certification, and team participation is strongly encouraged. City teams may include staff from any department, role, or level whose work involves using data to support performance management and continuous improvement.

Learning Objectives & Outcomes

Participants will:

  • Reflect on current performance management practices and existing strengths.

  • Identify gaps and opportunities for improvement within current performance systems.

  • Explore approaches for strengthening data-informed decision-making.

  • Identify opportunities to increase focus on outcomes and community impact.

Schedule & Format

  • Group Session 1: Wednesday, September 2, 1-3PM Central Time

  • Coaching Session 1: Scheduled by each City team between September 3 and September 22

  • Group Session 2: Wednesday, September 23, 1-3PM Central Time

  • Coaching Session 2: Scheduled by each City team between September 24 and October 16

Applicable Criteria

This Learning Opportunity is aligned to the following #PerformanceandAnalytics criteria:

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About What Works Cities

This learning opportunity and more are available to staff in cities that have completed our online self-Assessment for What Works Cities Certification. The What Works Cities Certification program, launched in 2017 by Bloomberg Philanthropies and led by Results for America, is the first-of-its-kind standard of excellence for data-driven, well-managed local government. Open to cities in North and South America with a population of at least 30,000, What Works Cities Certification welcomes cities at all points in their data journey. Take the Assessment, join our Community and lead with data!

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