Rebuilding, Reinvigorating or Evolving Your Performance Management Program Sprint

Starts:  Oct 9, 2024 02:00 PM (ET)
Ends:  Nov 20, 2024 03:30 PM (ET)

  • Registration deadline: September 20, 2024

  • Sprint start date and time: Wednesday, October 9, 2024 2pm ET.

  • Sprint end date and time: Wednesday, November 20, 2024 at 2pm ET.

  • Frequency: Weekly on Wednesdays

    • Instructor led sessions will run from 14:00-15:30 PM EDT/EST October 9, October 16, October 30, November 6 and November 20, 2024

    • Office Hours (by registration) will be offered from 14:00-15:30 PM EDT/EST on Wednesday October 23 and November 13 in 30-minute increments.

  • Duration: 5 sessions over a 7-week period

  • Audience: All roles that are working to manage performance measures in a city are welcome to join.

  • Language: The sessions will be run in English with live translation to Spanish and/or Portuguese as required.

Sprint Overview

How is the health of your existing Performance Management program? Is your city contemplating a revival of a Performance Management or “Stat” program that went away and you don’t know how to get started? Does analysis from your Performance Management efforts never seem to make its way into key decisions like budget allocations and policy? If you answered yes to any of these questions, this Sprint is especially designed for you!

What will I do in this Sprint?

In this Sprint, participants will assess the current state of their Performance Management program, gather stakeholder feedback on Performance Management efforts, learn methods to restart or modify Performance Management for sustainability and understand ways to integrate performance analysis into other systems for decision-making. This Sprint will also promote peer discussion on emerging issues in local government data like AI and give participants opportunities to share their experiences as the field of Performance Management continues to evolve.

At the end of the Sprint, participants will have:

  • A retrospective of different elements of their performance management program (PA2.1, 2.2 and 2.3)

  • A plan for gathering stakeholder feedback on their performance management efforts (PA2 and PA5)

  • A map of the connectivity between their performance management program and other critical decision-making systems (PA5.1)

  • A prioritized list of next steps for their PM program (PA2)

This course will put you on the path to achieving the following WWC Criteria:

PA2: Implementing Performance Management – Your local government holds performance management meetings during which it reviews data & data analysis, discusses insights, & makes decisions about its strategic goals at least quarterly.

  • PA2.1: Senior leadership regularly attends performance management meetings

  • PA2.2: Your local government has a designated process for conducting and reviewing analysis (i.e. descriptive analysis, diagnostic analysis, geospatial analysis, or prescriptive analysis necessary for data-focused performance management meetings), and follow-up for each performance management meeting.

  • PA2.3: Your local government has a set schedule for performance management meetings.

PA5: Using Analysis for Decision-Making – Your local government has a sustained, regular process for using analysis produced as part of your local government’s performance and/or analytics program to inform decisions about resource prioritization or allocation, hiring, and/or equitable service delivery for citywide strategic priorities.

  • PA5.1: In the past year, your local government has used analysis produced as part of your local government’s performance and/or analytics program to inform at least three decisions related to improving services for residents or related to key citywide priorities.


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About What Works Cities

This learning opportunity and more are available to staff in cities that have completed our online self-Assessment for What Works Cities Certification. The What Works Cities Certification program, launched in 2017 by Bloomberg Philanthropies and led by Results for America, is the first-of-its-kind standard of excellence for data-driven, well-managed local government. Open to cities in North and South America with a population of at least 30,000, What Works Cities Certification welcomes cities at all points in their data journey. Take the Assessment, join our Community and lead with data!

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