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Incentivizing Excellence in Boston Through Results-Driven Contracting 

05-20-2022 01:02 AM

This case study discusses how Boston, MA used results-driven contracting methods to optimize the impact of its asphalt resurfacing program. The city defined outcomes of interest in new asphalt resurfacing contracts, set up processes to measure vendors' progress towards desired outcomes, and offered a performance-based procurement structure to further incentivize vendors.
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